Terms and Conditions

Effective Date: 18/04/2025
Last Updated: 18/04/2025

Welcome to Shree Balaji Enterprises. By accessing or using our website located at www.shreebalajientp.com, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you must not use our website.

1. Use of the Website

You agree to use this Website only for lawful purposes. You must not:

Use the Website in any way that violates any applicable laws or regulations.
Attempt to gain unauthorized access to any part of the Website.
Use the Website to distribute unsolicited promotional or commercial content (spam).
Interfere with the security or functionality of the Website.

2. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, videos, and software, is the property of [Your Company Name] or its licensors and is protected by copyright and other intellectual property laws.

You may not copy, reproduce, distribute, or create derivative works from any content without prior written consent.

3. Third-Party Links

Our Website may contain links to third-party websites. These links are provided for your convenience, and we are not responsible for the content or practices of any linked site. Access these sites at your own risk.

4. Disclaimer of Warranties

The Website is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that:

The Website will always be secure or available.
Any errors or defects will be corrected.
The Website will be free of viruses or harmful components.

5. Limitation of Liability

To the fullest extent permitted by law, Shree Balaji Enterprises shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of, or inability to use, the Website.

6. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and use your personal information.

7. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with the updated effective date. Continued use of the Website after changes are made constitutes your acceptance of those changes.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of Uttar Pradesh, India, without regard to its conflict of law principles.

Return and Refund Policy

Effective Date: 18/04/2025
Last Updated: 18/04/2025

At Shree Balaji Enterprises, customer satisfaction is our priority. Please review our Return and Refund Policy carefully to understand your rights and our obligations regarding any returns, exchanges, or refunds.

1. Return Eligibility

We accept returns under the following conditions:

The item must be unused, in its original condition, and in the original packaging.
Returns must be initiated within 3 days of receiving your order.
Proof of purchase (receipt or order number) is required.

Note: Digital products, custom-made items, and promotional goods may not be eligible for return unless they are defective or not delivered.

2. Non-Returnable Items

The following items are non-returnable:

Downloadable digital products
Gift cards
Personalized or custom-made items
Final sale or clearance items
Services already rendered

3. Refunds (if applicable)

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, a refund will be processed to your original payment method within [10-15 business days].
Shipping fees are non-refundable unless the return is due to our error (e.g., wrong or defective item).

4. Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange an item, contact us at sales@shreebalajientp.com within 3 days of receiving the item.

5. Return Shipping

You will be responsible for paying for your own return shipping costs, unless the return is due to our error.
We recommend using a trackable shipping method or purchasing shipping insurance for valuable items.

6. Cancellations

Orders can be canceled within 24 Hrs of purchase. After this period, we may have already begun processing your order, and cancellation may not be possible.

7. Contact Us

If you have any questions about our Return and Refund Policy, please contact us at:
📧 sales@shreebalajientp.com